How does Fidelicom work?
Discover our simple 4-step process to launch your loyalty program and start building customer loyalty today.
Registration & Setup
Create your merchant account in minutes and configure your profile with your business information.
- Free and fast registration
- Business profile configuration
- Legal information setup
- Geolocation settings
Create Your Loyalty Program
Define your points rules, create your promotions and configure your cashback system.
- Loyalty points configuration
- Custom promotions creation
- Cashback configuration
- Integrated referral system
Generate Your QR Code
Get your unique QR code that your customers will scan to access your offers and earn points.
- Personalized unique QR code
- Easy in-store display
- Direct access to promotions
- Real-time scan tracking
Management & Tracking
Track your performance, manage your customers and optimize your program from your dashboard.
- Complete dashboard
- Detailed statistics
- Customer management
- Integrated communication
The Results Speak for Themselves
Discover the concrete benefits our clients get thanks to Fidelicom.
Sales Increase
Our clients see an average 25% increase in sales after 3 months of use.
Customer Retention
Customer retention rate improved by 40% thanks to personalized loyalty programs.
Time Saving
Complete automation of loyalty program and promotions management.
Mobile Experience
Mobile-optimized interface for simple and intuitive use.
Frequently Asked Questions
Find answers to the most common questions about Fidelicom.
How much does Fidelicom cost?
Fidelicom offers several plans adapted to all budgets. Contact us to find the offer that best suits your business.
Do my customers need an app?
No, your customers access their space directly via their web browser by scanning your QR code. No app installation is required.
How do my customers redeem their cashback?
Customers can convert their points into cashback and generate a QR code to present on their next purchase. The amount is automatically deducted.
Can I customize my loyalty program?
Absolutely! You define your own rules: number of points per dirham spent, point value, promotions, validity period, etc.
Does the system work offline?
Some basic features are available offline, but an internet connection is recommended for the best experience.