How does Fidelicom work?
Fidelicom connects local businesses with their customers through a super loyalty app. Each merchant keeps their independence while benefiting from amplified visibility.
Why Fidelicom?
A simple answer to a complex problem: loyalty without friction
1 app, all merchants
No more 30 paper cards. All loyalty programs centralized in a single app.
Every merchant is unique
Every merchant creates their own program with their own rules, rewards and identity.
Everyone wins
Merchants build loyalty and increase revenue. Customers are rewarded and discover new businesses.
How does it work?
Select your profile
Register your business
Create your account in minutes. Enter your name, address, activity sector and logo.
Create your loyalty card
Customize your program: points, rewards, thresholds. Every merchant has their own unique card.
Distribute your QR codes
Your customers scan your QR code at checkout to accumulate points with every purchase.
Track and boost your sales
Analytics, promotions, loyalty games, vouchers… Everything to maximize customer returns.
Everything your business needs
Fidelicom is much more than a simple loyalty program. It's a true growth tool for your local business.
Build lasting loyalty
Turn occasional buyers into regular customers with a personalized loyalty program.
National visibility
Be discovered by new customers throughout your city and beyond via the Fidelicom directory.
Precise analytics
Track in real time the behavior of your customers, your best-sellers, and the effectiveness of your promotions.
Targeted notifications
Send push notifications to your customers to invite them to a promotion or special event.
Loyalty games
Wheel of fortune, raffle, quiz... Playfully engage your customers and increase their visits.
Integrated marketplace
Publish your products on the Fidelicom marketplace and receive orders directly.
Live a rewarded shopping experience
Every purchase, every visit brings you closer to a reward. Fidelicom makes your loyalty a real value.
1 app, all merchants
No need to download 30 apps. All your favorite merchants are in Fidelicom.
Points on all your purchases
Accumulate points at every partner merchant and convert them into real rewards.
Merchants near you
Find the best Fidelicom merchants near your real-time location.
Exclusive VIP pack
Access priority promotions, exclusive vouchers and 2x boosted cashback with the VIP subscription.
Personalized recommendations
Fidelicom analyzes your habits and suggests perfectly tailored merchants and offers.
Order online
Place your orders directly in the app with delivery or in-store pickup.
The Fidelicom ecosystem
A complete network of services for merchants and their customers
Frequently asked questions
Everything you need to know before you start
Ready to join Fidelicom?
Whether you are a merchant or a customer, Fidelicom is made for you. Join our network today.